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Below are listed our terms and
conditions and it is important that you read and understand them.
ORDER ACCEPTANCE:
All orders
are accepted by us to these conditions of sale. No variation of these
conditions will be accepted by us unless previously agreed in writing. Orders
will only be binding upon receipt of written confirmation from us (hereafter
known as “the Company”). The Company reserves the right to refuse any order. We
always recommend that customers check whether a product is in stock or not
before ordering, especially if it states "Stock Running Low".
RIGHTS OF CUSTOMER:
Customers
entering into transactions with the Company expressly warrant that they are
authorized to accept and are accepting these conditions not only for themselves
but also as agents for and on behalf of all other persons who are, or may
become, interested in the Company’s goods or products, whether in whole or
part.
PRICES:
All prices
quoted in this catalogue are exclusive of VAT. VAT exemption may apply in
certain instances. Customers are liable to take the responsibility of
explaining the VAT instances, if applicable in their Country. Company will not
be held responsible, once order been taken placed.
PAYMENT:
Payment of
account is to be received by the Company after the confirmation of order/
issuance of sales invoice. Failure to pay on the due date will entitle the
Company to withhold delivery of subsequent orders and any agreed discounts.
DETAILS AND SPECIFICATIONS:
Details,
including prices and specifications in this brochure are correct at time of
going to print but may be changed without prior notice. We will be pleased to
check the latest specifications for you by email. The Company reserves the
right to alter specifications of any given product, and to withdraw any item
without explanation or notification.
CANCELLATION OF GOODS:
The
Company endeavors to meet Customer’s individual requirements but the Company
shall be under no obligation to accept cancellation or amendment to any order
or any part of an order. Where such cancellation or amendment is accepted it is
on the understanding that a cancellation or amendment charge may be levied.
RETENTION OF TITLE:
(a) All Goods supplied by the Company to the customer shall
remain the property of the Company until such time as the Company receive
payment in full for the Goods and of all other monies due to the Company from
the customer. Until such payment as aforesaid, is received, the separate
identity of those Goods shall be maintained by the customer. After delivery of
the Goods to the customer or his nominated sub-purchaser, the Goods shall be at
the customer’s risk and the customer shall insure those Goods against loss or
damage.
(b) Until such time as title in the Goods shall pass to the
customer in accordance with the foregoing provisions, the Company shall be
entitled at any time to repossess the Goods whether with or without notice and
the Company and its employees or agents shall have the right at any time to
enter upon the premises of the customer for the purpose of effecting such
repossession.
FORCE MAJEUR:
Deliveries
against the contract may be suspended pending any contingencies beyond our
control and the Company shall not be liable for any loss or damage occasioned
to the customer thereby.
NO WARRANTY: Goods are supplied according to the descriptions and
specifications given in the relevant and current brochures of the Company. The
Company gives no warranty and makes no representation as to the suitability of
fitness of any goods for any particular purpose unless expressly given or made
in such brochures.
CARRIAGE:
All orders must be placed in
accordance with the Company and these will be dispatched by the most
appropriate route. Where a customer suggests an alternative route or places an
order outside normal schedule the Company shall have the right to charge the
entire cost of delivery, irrespective of the value of the order.
BREAKAGES:
Goods should be signed for as
‘unexamined’ and any damage or shortage must be reported in writing within 5
days of delivery to the company via email and with pictures of damaged pieces,
otherwise no claim can be considered. The complete packaging should be retained
if pilfering is suspected or if breakage has occurred. If pilfering is
suspected the Company and the Carriers should be notified immediately. Claims
cannot be considered unless these conditions are observed.
RISK:
Risk shall pass to the customer from
the date of delivery of the goods.
RETURNED GOODS:
Goods are not supplied on a sale or
return basis.
Returns, which must be in whole
original packs supplied directly from the Company, will be accepted only with
the prior permission of the Company and with an authorization number. In the
event of the client not being entirely satisfied with their purchase,
notification must be received no later than 7 days from the date of delivery.
Failure to do so will result in credit/refunds not being issued. Please note
that items which have been made to order, or are calibrated in some way will be
liable to a restocking or re-checking fee. Items made to customers own
specifications will not be accepted for return unless faulty. Such goods are
returned at the sender’s responsibility. We advise that both certificates of
postage and adequate insurance is sought. The Company accept no responsibility
for goods lost during return transit. No replacements are available whilst
goods are exchanged, replaced or repaired. Goods will not be acceptable for
return if they have been re-labelled in any way, or if any tamper evident seals
have been broken. Returned goods must be accompanied by a Returns Number:-
Goods authorized for return within 14 days of dispatch – 100% allowance less
charges. Any other goods – no allowance. Goods which are authorized for return should be sent to the depot from which they came
from in the original packaging and accompanied by a Returns Number.
The following classes of goods will
not be accepted for return: